ESP AUTHENTICATION GUIDESPF Lookups: 1 / 10DKIM Type: CNAMEBIMI: No VMC
How to Set Up SPF & DKIM for Zendesk Support Mail: DNS Authentication Guide
Configure authoritative DNS records for Zendesk Support Mail. Prevent spoofing, maintain high inbox placement at Google & Yahoo, and verify alignment without exceeding RFC 7208 lookup limits.
Required DNS Records for Zendesk Support Mail
1. Sender Policy Framework (SPF)
Type: TXTHost / Name:@
Value / Content:
v=spf1 include:mail.zendesk.com ~allUses 1 of your domain's 10 allowed DNS lookups under RFC 7208. Do not add duplicate SPF TXT records.
2. DomainKeys Identified Mail (DKIM)
Type: CNAMESelector / Host Name:zendesk1._domainkey
Target / Key Content:
zendesk1.domainkey.zendesk.comDelegates cryptographic signing to Zendesk Support Mail. Alignment mode is set to relaxed.
Recommended DMARC Policy for Zendesk Support Mail
Once both SPF and DKIM are verified on your domain, enforce DMARC to prevent attackers from sending unauthorized emails spoofing your brand:
v=DMARC1; p=reject; rua=mailto:dmarc-reports@yourcompany.com; pct=100; aspf=r; adkim=rVendor Resources & RFC Standards
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Test your authoritative domain now to check DNS lookup limits, evaluate DMARC alignment, and ensure 100% deliverability to Google and Microsoft inboxes.